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9.1
Importance of Administrative Policies -- Policies related to the administration
of computer systems and networks are also necessary to ensure that school
boards, administrators, teachers, and staff are not found liable for breaches
in any data security measures.
9.1.1 Legal Implications -- School systems are responsible for
the security of all confidential, sensitive, and private information that
is entrusted to them and which resides on their computer systems. If this
information or data is compromised school boards, administrators, and teachers
could be found liable for this information being revealed in any way that
is not authorized by statute or the individuals whose information is compromised.
This is one of the major reasons for the formulation of data security policies
on all levels. See FERPA
Fact Sheet
link
in Appendix B.
9.1.2 Responsibility of all members of the education team --
each member of the education team from teachers to school board members
have a level of responsibility that they should be aware of, should be
trained about, and should respect. Security breaches provide not only legal
vulnerabilities, but credibility and trust vulnerabilities.
9.2 Administrative security -- Top level administrators must have access
to almost any information related to system users, use patterns, audit
trails, confidential and other information, and whatever other level of
information that will allow them to do their jobs appropriately. Just because
administrators are allowed top level access does not mean that they need
top level access. Their requirements will also need to be assessed. If
they do not need to access confidential and other levels of information
on a regular basis, it is best not to allow access until or if it is needed.
A method for special access should be established for occasional access
needs.
9.2.1 Training and increasing awareness
9.2.1.1 All persons involved with the computer system and its confidential,
sensitive, or private information need training as to the security requirements
involved in using the system, their responsibilities, and their level of
security clearance. See Chapter 10 of this document for further training
information.
9.2.1.2 Reasonable efforts are imperative to alert both authorized
and unauthorized users that the school computer systems are monitored and
that unauthorized access and use of the system will have legal sanctions.
See Chapter 7.
9.2.2 Reporting of security problems
-- Anyone who encounters actual or potential security problems should be
reported to the appropriate systems administrators as soon as the problems
are detected.
9.3
Compliance -- The overall responsibility of administrators is to ensure
that there is compliance with all data security policies and to investigate
and sanction all breaches of policies.
9.3.1 How to follow policy -- All users of a school's computer
system or network must be trained to help them understand how to best follow
new and well-established data policies. Users are more likely to comply
if they understand the reasons for the policies and the consequences of
not following them.
9.3.2 How policy exceptions are handled -- There may be times
when exceptions to established policies will need to be made. It's important
to have a procedure in place to handle potential exceptions. For most data
security policies, any exceptions must be addressed by top level systems
and other administrators. If the exception approval process is outlined
clearly there will be no excuse for not following the procedure if needed.
9.3.3 Consequences of policy noncompliance -- All users must
understand the consequences for not following security policies. Because
breaches of some policies can carry with them legal consequences, those
policies need to be specifically addressed. Consequences may range from
warnings to exclusion from use of the system to expulsion from the job.
Clearly defined consequences define the importance of the policies.
9.4
Periodic Reviews of the System and its use -- The need for policies
may change as the laws, practice, and technology changes. Consequently,
there should be a pre-determined time each year to review the computer
system or network and to further refine security policies. This will ensure
that the most up-to-date procedures are in place.
9.5 Password Management Policies
-- Password management is one of the first lines of defense to protect
a school's data security system. The risk assessment that determines the
level of security measures should be done yearly at a pre-determined time.
If there is a higher risk in a particular area than previously, different
measures may need to be put into place for greater protection of confidential,
sensitive or private information.
9.6
Granting access to confidential data
-- All users must be assessed as to their need for access to confidential,
sensitive, and personal data and information. The job description and other
assigned duties will define their needs to which level, and what part of
the information. No users should be granted any greater level of access
than necessary for them to
do
their jobs appropriately.
9.7
Data Security Contingency plans -- Contingency plans for potential
breaches are necessary to ensure that there is a reasonable measured response
to infractions or major breaches. Initial plans may fail and backup plans
will ensure appropriate responses.
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